Privacy Policy

1. Who We Are

Kerzie Consulting, doing business as Kerzie AI Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or apply for our Applied AI Scout program.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and business information
• Account Information: Username, password, and preferences when you create an account
• Communication Data: Information you provide when contacting us or participating in our programs
• Scout Application Data: Information submitted through our Applied AI Scout program application form
• Payment Information: Billing details and payment card information for services purchased
• Usage Data: Information about how you use our website and services
• Device Information: IP address, browser type, operating system, and device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process your transactions and send related information
• To respond to your comments, questions, and customer service requests
• To send you technical notices, updates, security alerts, and administrative messages
• To communicate with you about products, services, offers, and events
• To process and evaluate Scout program applications
• To provide training materials, certifications, and program updates to Scout participants
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues and security concerns
• To comply with legal obligations and protect our rights

4. SMS Text Message Communications

When you apply for our Applied AI Scout program, you have the option to consent to receive SMS text messages from Kerzie AI Solutions.

4.1 Consent and Opt-In

By providing your phone number and checking the SMS consent box on our application form, you explicitly agree to receive text messages from Kerzie AI Solutions regarding:

• Applied AI Scout application status updates
• Training and certification information
• Event notifications (live streams, webinars, Q&A sessions)
• Program announcements and updates
• Program-related communications

4.2 Message Frequency and Charges

Message frequency may vary based on your application status and program activity. Standard message and data rates may apply as charged by your mobile carrier. Kerzie Consulting and Kerzie AI Solutions are not responsible for any charges incurred from your mobile carrier.

4.3 Opt-Out and Help

You can opt out of SMS communications at any time by:

• Replying STOP to any message
• Contacting us at admin@kerzieconsulting.com or 214-668-7986

For assistance with SMS messages, reply HELP to any message or contact us using the information above.

4.4 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's terms and conditions.

5. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (subject to confidentiality agreements)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Opt out of marketing communications (email or SMS)
• Data Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information

To exercise any of these rights, please contact us using the information provided in Section 16.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information receives adequate protection in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

15. European Union Privacy Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.